CrowdMinder Privacy Policy.

The privacy of your data is important to us


You own your data, we don't own it. We will only ever access your account or data to help with a problem or investigate a bug. We will never open or view any documents.

Identity & access

  1. We ask for email address and other details when registering an account. This data is used to uniquely identify you and to be able to communicate with you.
  2. No other third party will use your email, company name or anything. We will only use your name or company in marketing with expressed permission.
  3. If crowdminder is ever acquired and we don't plan on it, any changes to the privacy policy will be communicated prior to the event.
  4. Only you and your crowd can view your data as it is isolated from all other crowds on the platform.

Your Information Righs

  1. Right of Access
  2. Right to Correction
  3. Right of Erasure
  4. Right to Complain
  5. Right to Restrict Processing
  6. Right to Object
  7. Right to Portability
  8. Right to Complain
  9. Right to not be subject to Automated Decision-Making

Law enforcement

  1. No data will be handed to law enforcement without a court order

Security and Encryption

  1. All data is encrypted via SSL/TLS when transmitted from our servers to your browser
  2. Data isn’t encrypted while it’s live in our database (since it needs to be ready to send to you when you need it)
  3. Database backups are stored in a secure, remote location in South Africa

Deleted Data

  1. On account deletion your isolated schema of crowdminder information is dropped.
  2. Your account is retained for billing requirements if you want to restart the service

Location and Site of the Data

  1. The site is operated in South Africa.
  2. The database is operated in South Africa.

Analytics and Tracking

  1. There is only analytics and tracking on the main public facing website (crowdminder.co.za), there is no tracking on your crowdminder instance (yourcompany.crowdminder.co.za
  2. We track using our own hosted matomo instance. Metadata about visits will not be shared with any other organisations other than companies and websites under Synergy System
  3. No google, facebook, twitter, linkedin, hotjar tracking